Actually, I still can understand for connection or application problem of web hosting service – yeah, I know that there are no perfect systems in this world – but there was other problem that drove me crazy and pushed me to move this blog hosting to another web hosting service soon. The problem is that my current blog hosting disable “Yet Another Related Post” and “Popular Post” WordPress plugin without any single word to me before it. In First time when I look both plugin deactivate in my dashboard, I thought that it is was because my own mistake (some configuration mistake may be) so I did troubleshooting, but then I found that the “Yet Another Related Post” and “Popular Post” WordPress plugin file access permission is set be 00. That’s why these two plugin became be deactivated.

Only my current web hosting service can did that beside my self of course. And when I created a ticket regarding this problem, the web hosting guys ignored it perfectly — there is no single answer for that ticket until now. And I finally knew what the problem exactly trough my friend who faced the same problem. They told him that the plugin was disabled because the plugins overflow web hosting server capacity. What a crazy reasons in my opinion because I know that there are many blogger out there use both plugin without penalize by their web hosting service. They should fix their server problem instead blame to my blog plugin and disable it without a single word.

And of course this situation really hurt this blog – hurt the page views of this blog exactly. As you may already aware, both “Yet Another Related Post” and “Popular Post” WordPress plugins is used to increase blog page views. Therefore, I searched for other web hosting service. I thought to buy Hostgator web hosting service because I heard that Hostgator have a great web hosting service especially for WordPress blog. There are so many bloggers in my circle that satisfied with Hostgator web hosting service. And  there are discount sometime for their web hosting program so I can save some dollar. With Hostgator, I hope that not face this kind of hosting problem anymore. Yeah — I hope so. And I was really lucky so I could buy Hostgator web service in 75% off big discount . So, this blog is in moving.

That’s all update this time, wait for next update!

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Affordable Webhosting

I already had access problem to this online knowledge blog. It was not fully down but there were sometimes that this blog could not be accessed. I faced the web hosting problem for almost two weeks. In first time, I thought that it was due to internet connection problem. So, I did ping to letupdate.com in my dos prompt. The ledupdate.com replied the ping perfectly, so It could conclude that there were no internet connection problems. The problem must be in hosting server it self. Therefore, I contacted my webhosting costumer care via yahoo messenger.

Yah, it is an easy way to complaint by use yahoo messenger. I am glad that my webhosting service provides yahoo messenger complain care so i can always complaint to them. The costumer care said to me that there is server maintenance in which my blog is hosted and the problem will solve in 30 minutes. So, I did my routine blogwalking and updated my other blog and came back to check after 30 minutes. And I found that this blog already up at that time. So, I think the problem already solved and back to did my routine things for that day.

But, the access problem still occasionally occur in few days after that day. I already complaint each time the problem occurs and it is always take 30 minutes the problem solves. Yah, the problem always solve but also always occurs. The situation was really bad for this blog. The readers will think that I am not one of serious bloger, and they might leave this blog in deep lonely. Ok, I might be little too much there, but it is true that this blog will suffer some lost if this situation continue. So, I did hard complaint to them, and they finally answered me with the real problem description.

My web hosting service faced the system failure because their UPS failed to did the job when power fail occur. It makes the hosting server down without shutdown and make error on the hosting sever file system. All hosting data is save because it keep in 8 different sever, but it needed time for stability and also web hosting technician still did some maintenance at the broken hosting server. That was why this blog access was not stable for all day of one week. After one week, this blog access already quite stabled but there was another problem I found. I could not install “WP-DB-Backup” plugin in this blog because of the file directory access permission problem.

I could not change the “/wp-content/backup-b4283/” file to mode “777″ which is needed by “WP-DB-Backup”. So, I did my complaint which is already become my routine again. And, I was really thankful for my hosting service technician that gives me some new technology knowledge according this situation. It seems that the problem was not because I could not change the directory to mode “777″. The technician told me that my webhosting service use phpsuexec feature in the host server. This feature make that we can wrote in “755″ directory. We did not need change file directory access to “777″ only for file writing. It makes our site really safe in web security point of view..

So, why did I get the problem to install “WP-DB-Backup” plugin then? It was because legacy of the UPS fail problem before. It maked that all of hosting server file directory become read-only mode. So, there were no ways to do some change in file directory include “/wp-content/backup-b4283/” file directory. Therefore, I must wait this server problem to completely solve for normal hosting activities. I did not consider moving my hosting yet. I still think that my current webhosting service is doing great for affordable price hosting service, even until know. It was my first hosting problem experience anyway, and hopes it will be my the only one.

That’s all update for this time, wait for next update!

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